A few words show up across the app. Here is what each one means in plain terms.
- Linen sheet β a list of the linen you are sending to the laundry from one apartment on one day.
- Collection β a submitted linen sheet, once it is on its way to and from the laundry.
- Pending β submitted but not yet approved.
- Approved / Disputed β the counts were agreed (approved) or didnβt match and need sorting (disputed).
- Variance β the difference between what you sent and what came back.
- Par / Target β the amount of linen you aim to have, so you never run out during a turnover.
- Multiplier β how many full sets you keep per item (one on the bed, one in the wash, one spare).
- In Vault / On Shelf / At Properties / At Laundries β the places a piece of linen can be (At Laundries was once called *In Wash*).
- Coming back / in transit β clean linen a laundry has sent back but which you have not yet received onto the shelf.
- Linen Matching / Laundry Counts β your side of the laundry hand-off (receive clean back) and the laundryβs side (confirm the count, send clean back).
- Clean Queue / Dirty Queue β pack clean linen out to apartments (Clean) and count dirty linen back from them (Dirty).
- Shrinkage β linen lost or written off as damaged, as a share of what you bought.
- Normal / Hard wash β a standard wash versus a heavier wash that costs more.
- PMS β your booking system (the source of apartments and reservations).
Tip Still stuck? Every page has a short Need help? link near the top that jumps straight to the right part of this guide.